This review is a long time coming. I'm a Realtor, landlord/property manager and have been using Mike for several years. Mike is the Trifecta - he's Knowledgeable, Reliable, & Honest. When I say knowledgeable, I mean that he not only knows everything about HVAC systems, but he is knowledgeable about many systems in the home. This last time I used him on one of my rentals, it turned out there wasn't even a problem with the unit itself. Mike figured out the batteries in the thermostat had corroded, blocking the connectors AND the circuit breakers were in the wrong order on the panel (which a different a/c company installed before iI used Mike) and corrected both problems. Not only that, I called him at 5:30 p.m. the night before. He managed to squeeze me in before his other calls and arrived at 7 a.m.
All the units were all cool in an hour. They thanked me profusely and thought I was the hero, but it was Mike! And this was on that second 110+ day of this year, so I know he was real busy. The most important part about this story is that he could've said it was something much more expensive than it was, but he just charged me a little bit more than a service call. I've worked with so many other companies who immediately try to sell you another unit. Mike has never said that once to me. To me, the combination of knowledge and honesty is the most I could ask for. The fact that he's dependable also is just icing on the cake.
I couldn't recommend Mike enough and that says a lot. Why? Because I've recommended other contractors to clients in the past, and when they screwed up, the clients blamed me! So if I make a recommendation, I know I could be losing a client if the contractor messes up and doesn't make it right. Mike is one of the few on that select list. So stop reading reviews! You've found the guy you need to call!
Tod I
Phoenix, Arizona