Mike arrived very quickly and did a full diagnosis and actually found that a reputable company had unnecessarily installed a new thermostat. He was very informative and quickly discovered the issue and fixed it. He is very knowledgeable and extremely down to earth. He saved the homeowner by not installing the gas valve he was told he needed. I would highly recommend Mike.
Ann Souza
Surprise, Arizona
Congratulations and thank you for the wonderful job that you and your crew did installing a heating and air conditioning system in my bungalow. Finding a skilled craftsman who can appreciate older architecture and understand how to deal with it is difficult. Your company certainly has earned an A+ in that department. I want to especially thank Gary for taking so much time to go over the project with me before we began, and for his special appreciation for my concerns about maintaining the integrity of these old walls and ceilings. The cuts were done artfully with absolutely no damage to the plaster ceilings. Having lived through a few disasters during the restoration of this home, I was thrilled to see your company come in and perform exactly as promised with a beautiful end result. We will be happy to recommend you to other old home lovers!
Phyllis A. Shess
Surprise, Arizona
Our heater needed to be serviced and I decided to give your company a call, since I had heard good things about you. I just want to drop you a quick note to say that I am very pleased with the service I received from your company. I believe it was Mike who took my call and booked the appointment. He was very professional and a pleasure to talk to. The way he dealt with me on the phone ended up being the reason I decided to use your company even though I had to go without heat for over a week. Your service tech came out and did a great job. He was professional, friendly and got the job done without wasting any time. I know that great companies all start with the owner’s ethics and values. The way you treat your employees gives them a lot of respect for you. Thanks again and keep up the good work!
Joe Bizik
Sun City West, Arizona
This letter of recommendation was earned by Mike and his crew because of the excellent work they performed when making repairs and upgrades to or A/C system at our home.
Our son works for an A/C supply company. The A/C experts that our own son recommended who had tried to correct our problems (before we asked for Mike’s assistance) were unable to correctly identify or correct the problems we were having with our A/C system.
Mike came out and quickly identified the issues we were having and advised us as to what our options were with the system. He took photos that we sent to our son at the A/C supply company which confirmed the condition of the parts which needed replacing. He provided his service at a very reasonable price. Now, our A/C system is operating better than ever!
The most impressive thing that Mike did was to take time to explain in detail and in a language my wife and I could understand was exactly what was causing our problems and how and what would be needed to correct them.
This letter of recommendation is a no brainer! Mike is a professional! When anyone asks me in the future who I recommend to take care of an A/C system, I will tell them Mike Greco of Cooler Tymes!
John J. Rada
Surprise, Arizona
This review is a long time coming. I’m a Realtor, landlord/property manager and have been using Mike for several years. Mike is the Trifecta – he’s Knowledgeable, Reliable, & Honest. When I say knowledgeable, I mean that he not only knows everything about HVAC systems, but he is knowledgeable about many systems in the home. This last time I used him on one of my rentals, it turned out there wasn’t even a problem with the unit itself. Mike figured out the batteries in the thermostat had corroded, blocking the connectors AND the circuit breakers were in the wrong order on the panel (which a different a/c company installed before iI used Mike) and corrected both problems. Not only that, I called him at 5:30 p.m. the night before. He managed to squeeze me in before his other calls and arrived at 7 a.m.
All the units were all cool in an hour. They thanked me profusely and thought I was the hero, but it was Mike! And this was on that second 110+ day of this year, so I know he was real busy. The most important part about this story is that he could’ve said it was something much more expensive than it was, but he just charged me a little bit more than a service call. I’ve worked with so many other companies who immediately try to sell you another unit. Mike has never said that once to me. To me, the combination of knowledge and honesty is the most I could ask for. The fact that he’s dependable also is just icing on the cake.
I couldn’t recommend Mike enough and that says a lot. Why? Because I’ve recommended other contractors to clients in the past, and when they screwed up, the clients blamed me! So if I make a recommendation, I know I could be losing a client if the contractor messes up and doesn’t make it right. Mike is one of the few on that select list. So stop reading reviews! You’ve found the guy you need to call!
Tod I
Phoenix, Arizona

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