Choosing an HVAC contractor is an important decision that you shouldn’t make without doing some homework to make certain you’re making the best choice.
First, choose a contractor who will ask you about your wants and needs and more important, listen to you. With that tidbit, they should be able to present up to four options from which you can pick.
When they schedule your installation, is it when you want it done, or when they can fit you in? Will your contractor pull a permit on every job? Doing so will make certain that it meets all of your local codes.
HVAC system installation is not a do-it-yourself affair and a successful installation requires a contractor that is skilled in a variety of areas, from load calculation to piping and a bunch of steps in between. You could get the best system, but if it’s improperly installed you may not get ideal performance.
Here are a couple other questions to help you make the best decision while finding your HVAC contractor.
Are they NATE-certified?
NATE (North American Technician Excellence) is the largest nonprofit certification organization for HVAC technicians. Certified technicians have proven their knowledge in the HVAC industry by passing real-world and rigorous tests designed by a committee of industry experts. NATE-certified contractors have met the highest industry standards for knowledgeable installation and service. NATE certification will provide you peace of mind knowing your contractor has undergone intense professional training.
Have you seen references or referrals?
A professional HVAC company ought to be able to provide you with a list of recent customers that you can chat with and verify the quality of their company’s work. Call their list of references and ask about their project and if they’d recommend the company.
There are also official sources online such as the Better Business Bureau and ACCA (Air Conditioning Contractors of America). The BBB allows you to read the consumer ratings of an HVAC contractor and you’ll view any customer complaints against a company. The ACCA is a nonprofit organization of more than 60,000 professionals and 4,000 businesses. Contractors found on ACCA are sure to be serious about their trade and will be able to offer referrals for previous work.
Another option is crowdsourcing referrals from your friends and neighbors or on your social media networks. These are normally the most useful recommendations because they are coming from people you know. You’ll find out who to talk with and which contractors to avoid. If you’re on nextdoor.com you can literally ask for recommendations from people right next door. Contractors count on positive word-of-mouth, so if someone you trust backs them it’s likely they’ll do great work for you too.
Do you know if they’re licensed and insured?
Not all states require licensure for heating and cooling contractors, but almost all of them do. It’s easy to search online to find out if your state requires a license so you know whether or not to ask for one when getting quotes from a contractor. The reason a lot of states require licenses is simply to guard you from using a company that uses less than qualified workers.
If you live in a state that requires licenses and the contractor you’re talking to doesn’t have one, it’s probably in your interest to look elsewhere to help avoid any potential problems.
When do I bring up these questions?
The best time to ask questions and pick an HVAC contractor is right now, before something happens to your system. Get your furnace inspected while it’s running normally and set up your routine maintenance.
Your family’s health, comfort and safety is our business at Cooler Tymes LLC in Litchfield Park. Our HVAC experts would be happy to answer any and all of your questions. Call us at 623-208-6444. We look forward to becoming your partner in keeping your system running safely and efficiently.